Frequently asked questions

Q: How long will it take to receive my order?
A: Please allow 3 business days for Item(s) to process & ship (after payment is accepted) . Typically after the item(s) has shipped, you will receive it within 3 to 5 business days.

Q: How will I know when my order ships? 

A: You will receive a USPS tracking number @ the email address provided.

Q: What is your return policy?

 A: Return Policy: Exchanges ONLY

☆Items must be unworn, with tags attached @ boutiques discretion.
(The customer is responsible for all shipping fees. Item(s) must be returned within 7 days of package delivery)
☆All Sale & Clearance items are final sale (this includes coupon codes) .

Q: What if you don't have my size, can you order it for me?
A: No (unfortunately). We purchase bulk orders, and once the sizes are gone, they're gone. 

Q: We still didn't answer your question?

A: Please submit a message using the contact form below or in the "contact" section. We will respond within 48 hours!


Hours


Monday

By Appointment Only

Tuesday

By Appointment Only

Wednesday

By Appointment Only

Thursday

12:00PM - 7:00PM

Friday

12:00PM - 7:00PM

Saturday

12:00PM - 7:00PM

Sunday

By Appointment Only

Lets Keep In Touch

Contact

Jewels Royal Boutique

2025 Ayrsley Town Blvd,

Bldg 1103,

Charlotte, NC 28273